System User Roles in the Safety Hub

System User Roles in POM Safe Safety Hub

Overview

POM Safe Safety Hub offers five distinct system user roles, each designed to provide appropriate access levels based on organizational responsibilities. Understanding these roles ensures proper system administration and maintains security protocols.

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Role Descriptions

Super Admin

Super Admins have unrestricted access to all Safety Hub features and settings, making this the highest level of system access.

Capabilities:

• Full access to all system features and configurations
• Complete control over user management, groups, teams, and settings
• Access to all data, reports, and administrative functions
• Ability to modify system-wide configurations

Typical Users:

• Executive leadership
• Project managers
• Product managers
• C-suite executives

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Admin

Admins focus on user and organizational management without access to system-level configurations.

Capabilities:

• Add and remove system users
• Add and remove app users
• Create, modify, and delete Groups and Teams
• Manage organizational structure

Restrictions:

• Cannot modify system settings or configurations

Typical Users:

• IT Support staff
• HR administrators
• Operations coordinators

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View Only

View Only users can access all information within the Safety Hub for oversight and compliance purposes but cannot make any changes.

Capabilities:

• Read-only access to all data and reports
• View all Groups, Teams, and user information
• Access safety reports and incident data

Restrictions:

• Cannot edit any information
• Cannot access Message Center functionality
• Cannot modify users, groups, or teams

Typical Users:

• Compliance officers
• Legal department staff
• Internal or external auditors
• Quality assurance personnel

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Group Leader

Group Leaders have focused access to the Groups and Teams they oversee, enabling direct communication and oversight.

Capabilities:

• View all Groups and Teams where they are designated as Group Leader
• Access Message Center to communicate with their assigned groups and teams
• View safety reports and data for their groups/teams
• Monitor activity within their areas of responsibility

Restrictions:

• Cannot access groups or teams outside their assignment
• Cannot modify system settings or manage other users

Typical Users:

• Executive Directors
• Branch Directors
• Department Directors
• Regional managers

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Team Leader

Team Leaders have the most focused access level, limited to their specific team assignments.

Capabilities:

• View only the specific Team(s) they are assigned to
• Access Message Center to communicate with their team members
• View safety reports and data for their teams
• Monitor team activity and incidents

Restrictions:

• Cannot access other teams or groups
• Cannot modify system settings or manage users
• Cannot view organization-wide data

Typical Users:

• Clinical Supervisors
• Team Managers
• Shift Supervisors
• Unit Coordinators

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Selecting the Appropriate Role

When assigning user roles, consider:

1. Access Requirements: What information does this user need to perform their job?
2. Responsibility Level: What is their scope of authority within the organization?
3. Security Needs: What level of access is appropriate based on their position?
4. Communication Needs: Do they need Message Center access for their role?

Always follow the principle of least privilege—assign the minimum access level necessary for users to complete their responsibilities effectively.

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Need Help?

If you have questions about which role is appropriate for a specific user or need assistance with role assignments, please contact our support team.