Technical Considerations for POM Safe App Deployment

Overview

Before deploying POM Safe across your organization, it's essential to evaluate your technical environment and device management approach. This article outlines key considerations to ensure a smooth implementation and optimal app functionality.

Device Type and Management

Personal vs. Company Devices

Determine whether your caregivers will use POM Safe on personal devices (BYOD) or company-issued phones and tablets. This decision impacts:

• App distribution methods
• Privacy and data management policies
• Device configuration requirements
• Emergency contact access permissions

Operating System

POM Safe is available for both iOS and Android platforms. Understanding your device ecosystem helps with:

• Planning deployment timelines
• Configuring platform-specific settings
• Identifying any platform limitations within your environment

Mobile Device Management (MDM)

If your organization uses an MDM solution to manage company devices, you'll need to understand:

MDM Platform Identification

• Which MDM does your organization use? (Common platforms include Microsoft Intune, JAMF Pro, VMware Workspace ONE, MobileIron, etc.)
• Knowing your specific MDM is critical for proper app configuration and troubleshooting

App Distribution Capabilities

• Can your MDM push apps directly to devices, or must users download from app stores manually?
• Push deployment typically provides better control and faster rollout

Device Settings Control

• Can privacy settings (location services, contacts, Bluetooth) be managed remotely through your MDM?
• Remote configuration streamlines deployment and ensures proper app permissions

App Store Access

• Are company devices permitted to download apps directly from the App Store or Google Play Store?
• Restrictions may require alternative deployment methods through your MDM's app catalog

Security Approval Process

Many organizations require new applications to undergo a cybersecurity vetting process before deployment on company devices. Plan ahead by:

• Identifying whether POM Safe requires security review in your organization
• Determining the approval timeline and submission requirements
• Coordinating with your IT security team early in the implementation process
• Requesting any necessary documentation from POM Safe to support the vetting process

Early engagement with your security team prevents deployment delays and ensures compliance with organizational policies.

Device Requirements

For POM Safe to function properly, devices must meet the following technical requirements:

Essential Services and Permissions

Cellular Service POM Safe requires an active cellular connection for real-time safety features and communication.

Location Services Location access must be enabled for safety tracking, check-ins, and emergency response features. This is a core requirement for the app's functionality.

Bluetooth If your organization uses companion safety devices with POM Safe, Bluetooth must be enabled on caregiver devices.

Contacts Access The app requires permission to access device contacts, particularly for emergency contact functionality and team communication features.

Dedicated Phone Number Each device running POM Safe must have a unique, dedicated phone number associated with it for proper user identification and communication.

Operating System Compatibility

iOS Devices

• iPhone 6S or newer
• iOS 13 or later

Android Devices

• Android 8 (Oreo) or later

Ensure all devices in your deployment meet or exceed these minimum requirements before implementation.

Planning Your Deployment

Use this checklist during your pre-implementation planning:

• [ ] Identify device ownership model (personal vs. company)
• [ ] Document device types and operating systems in use
• [ ] Confirm MDM platform (if applicable) and capabilities
• [ ] Verify app distribution method availability
• [ ] Determine if security vetting is required and initiate process
• [ ] Confirm all devices meet minimum OS requirements
• [ ] Plan for enabling required permissions (location, contacts, Bluetooth)
• [ ] Ensure each device has a dedicated phone number

Need Assistance?

If you have questions about technical requirements or need help planning your POM Safe deployment, contact our support team. We can provide additional documentation for security reviews and guidance specific to your MDM environment.