POM Safe Support

Action required Add new POM Safe dispatch number to your contacts Published by POM Safe Support We recently identified an issue where some users were not receiving calls from POM Safe Dispatch due...

📁 Groups & TeamsThe Groups and Teams feature allows you to organize your workforce in a way that reflects how your organization truly operates—whether you're grouping teams by geography, specialty,...

While the POM Mobile can function without the mobile app running, we strongly recommend keeping both active for the best experience. Doing so improves location accuracy, optimizes SOS alerts, and e...

Staying safe while working in the field starts with ensuring the right people know where you are and when you should be checked on. POM Safe makes it easy to schedule an appointment in just a few s...

  Location tracking is a critical part of POM Safe’s ability to keep you protected. Whether you’re starting an alert, using the ‘Check on Me’ feature, or simply moving throughout your day, our app ...

Overview We’ve introduced key updates to the Check on Me feature, streamlining escalation workflows and ensuring continuous monitoring for user safety. These updates improve response times, provide...

Safety Hub — Release Notes July 2026Platform: Safety Hub (Web)  This release brings new automated reporting tools, expanded alert visibility, and a set of targeted improvements and bug fixes across...

📱 POM Mobile 2.18.0  What's new Add location details to your Check On Me. You can now include an optional note when starting a Check On Me — for example, "3rd floor, apartment 3C" — to give respon...

  Overview The Reports Page provides administrators with tools to generate and review key safety, risk, and activity reports. These reports help organizations make informed decisions based on histo...

OverviewThe Insights Dashboard provides a centralized view of user activity, alert activity, and visit risk review data to help administrators monitor engagement and security events. This dashboard...